Patient Assistant with a Native Level of French and Italian or German

Profiles Atención al Cliente y Soporte Técnico

Long-term contract

Full-time

Competitive salary

  • Immediate incorporation

Our client is a company in the medical sector. You will work in an international clinic in reproductive medicine located in a great location, in Barcelona.

As a Patient Assistant:

- You will have to make the first contact with patients by phone, email and in person
- You will have to plan and organize first patient visits
- You will have to carry out budget monitoring of treatments and control of payment terms
- You will have to manage the informed consents and other medical documentation of the patient
- You will have to be the communication link between doctors and patients until the start of treatment
- You will have to provide face-to-face care for patients who come to the clinic for visits or medical acts
- You will have to carry out the translation of reports and other related documentation
- You will occasionally have to be present at patient events
- You will have to work during some weekends and some bank holidays
- You will have to work from 08.00 to 16.00 and from 13.00 to 21.00

You are the person we are looking for if:

- You have a native level of French + Italian or German
- You have an advanced level of Spanish
- If you have experience as a patient assistant, it would be a plus
- You have experience in customer focused roles
- You have excellent communication and interpersonal skills
- You are empathic

- You will receive a competitive salary
- You will receive a full training
- You will be the point of contact for people who want to realize their dreams

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