Profiles Atención al Cliente y Soporte Técnico
Fixed-term contract
Full-time
Competitive salary
We're looking for a Customer Service Agent with German to join an international outsourcing service provider in Lisbon.
At this multinational, you will have the opportunity to work with the best brands worldwide.
As a Customer Service Agent with German, you will be responsible for delivering exceptional customer experiences by consistently providing solutions to the customers.
Your responsibilities:
- You will handle calls/emails in both German and English
- You will manage reservations or online orders
- You will handle complaints and answer general queries
- You will collaborate with other departments
You're the person we're looking for if:
- You have a high level in German
- You have an advanced level in English
- You're motivated to service end-customers (B2C)
- You have excellent communication skills
- You're used to dealing with KPIs (it's a plus)
- You're customer-oriented
- You have good problem-solving skills
- You're experienced in Customer Service related fields (it's a plus)
- You will get an attractive Base Salary
- You will get a Language bonus
- You will get a Meal allowance
- You will get a Performance Bonus
- You will have Health Insurance (since day 1)
- You will have Career development opportunities
- You will be part of an innovative and forward-thinking company
