Customer Service Agent with German

Profiles Ciberseguridad

Long-term contract

Full-time

Competitive salary

  • Immediate incorporation

Our client is an international outsourcing company located in Lisbon!

As a Customer Service Agent with German, you will be responsible for the following tasks:

- You will handle calls/emails in both German and English
- You will manage special requests, and online orders
- You will handle complaints
- You will collaborate with other departments

Schedule: in rotative shifts from Monday to Sunday between 7 am - 10 pm (8h/day) and you will still have 2 days off per week.

You're the person we're looking for if:

- You're fluent in German and have an advanced level of English
- You have great communication skills
- Experience in Customer Service or Digital industry is a plus
- You have strong problem-solving and analytical skills
- You're able to work autonomously
- You're organized and detail-oriented

We're offering:

- You will get an attractive Base Salary
- You will get a Language bonus
- You will get a Meal allowance
- You will get a Performance Bonus
- You will get Health Insurance
- You will have opportunities to grow professionally
- You will be part of an innovative and forward-thinking company

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