Quality & Development Specialist (m/f/d)

- You'll be responsible for reviewing and improving the quality of the BSC Porto operational OTC teams
- Understanding of quality deficiencies and advise in terms of area for improvement and next steps
- In addition, you'll support on designing solutions for and together with the business that have an impact on OtC processes
- Landmark for Quality: continuously drive initiatives to ensure and promote quality on the operations executed by the BSC. Set the standards
- In this role, you'll need to understand the medical and food management systems
- Understand the responsibility of Quality, Food Safety, Health, Safety and Environment Policies and other policy types communicated by the organization

- You have an University degree (required) and/or master’s degree (desirable; Business-Finance, Audit or education preferred)
- Experience in Customer Service, Order to Cash or related roles; Training design and facilitation experience preferred
- Further you have background in education, training or coaching
- You are fluent in English and French (Portuguese, Spanish, or Dutch will be a plus)

- Competitive Salary + Benefits;
- A hybrid work model;
- Offices that adapt to your needs, with collaborative spaces;
- Specific training in your field of activity;
- Multinational and dynamic environment;