Telemetry Portuguese + Spanish 24/7 (m/f/d)

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Profiles Atención al Cliente y Soporte Técnico

Long-term contract


Salario competitivo

  • Immediate incorporation

Multinational company.

• Provide assistance via phone/mail/email from existing and new/potential customers by solving customer simple queries that impact the performance of the business as well as alarms monitoring and act accordingly with protocol
• Ensuring that the data received from the customers / partners are accurately and timely maintained is part of your job
• Ensure the maintenance of Master Data Management - covering Customer Master Data, Contract Management and Pricing Master
• In addition, you will manage channel requests to the appropriate person responsible for complex requests / responsible area (sales, credit to cash, delivery, etc.)

• Minimum secondary school (High School)
• Fluent in Portuguese and Spanish and English level B1 (preferred)
• Knowledge SAP/ERP
• Previous experience in customer service (Front Office/ Order Entry /Back Office)
• Communicate efficiently by phone and email with customers on a daily basis (handling requests, complaints, etc)

Stable vacancy;
Multicultural and dynamic environment;
Competitive salary + benefits.

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