Collections Specialist with a high Level of German

We are looking for a Collections Specialist with a high level of German to work for this company in the Greater Barcelona Metropolitan Area. This person will be responsible for providing a wide range of Collection and Sales Support services to assigned countries.

As a Collections Specialist, you will be working in the collections division and reporting to the collections' manager. You will be responsible for:

- You will be responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, to support in disputes resolution and to reduce accounts receivable delinquency.
- You will minimize bad debt risk, maximize accounts receivable collections.
- You will review open accounts for collection efforts.
- You will conduct collection calls to collect Accounts Receivables
- You will be responsible for the email correspondence to customers to encourage payment of overdue receivables.
- You will negotiate customer disputes to resolution and documents root cause.
- You will identify issues attributing to account delinquency and discuss them with the Credit Manager.
- You will provide timely follow-up on payment arrangements.
- You will participate in process improvement projects, and support other management directives as prescribed.

We are looking for a person with the following qualifications, experience and skills:
- You have a high level of German and Spanish.
- You have demonstrated effective customer service skills, preferably 1-2 years' experience in collections, including interaction with a large customer base.
- Knowledge of bank products/payment methods and experience as accounts Receivable is a plus.
- You have strong communication, negotiable, problem-solving and analytical skills.

- Permanent contract
- Competitive salary
- Hybrid work mode
- Social benefits