Customer Service Agent with French

Perfiles Atención al Cliente y Soporte Técnico

Long-term contract

Full-time

Competitive salary

  • Incorporación inmediata

We're looking for a Customer Service Agent fluent in French to join an international outsourcing company based in Lisbon.

As a Customer Service Agent with French, you will be responsible for delivering exceptional customer experience by consistently providing solutions.

During your day to day:

- You will handle calls/emails in French and English
- You will manage cases about online orders or reservations
- You will colaborate with other departments
- You will handle complaints and queries

Schedule: in rotative shifts from Monday to Sunday (8h/day) and you will still have 2 days off/week.

You're the person we're looking for if:

- You have a native or near-native level in French
- You have a B2+ level in English
- You are passionate about customer care (B2C)
- You have excellent communication skills
- You are both customer-oriented and detail-oriented
- You're focused on reaching your goals
- You have good problem-solving skills

- You will get an attractive Base Salary
- You will get a Language bonus
- You will get a Meal allowance
- You will get a Performance Bonus
- You will get Health Insurance (after 6 months)
- You will get opportunities to grow professionally
- You will be part of an innovative and forward-thinking company

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