Customer Service Operator with French or Nordics

Perfiles Ciberseguridad

Long-term contract

Full-time

Competitive salary

  • Incorporación inmediata

Our client is a multinational engineering and technology company based in Lisbon.

This is a non-technical role, so you don't need to have any technical knowledge or experience.

Your daily tasks:

- You will monitor requests: by phone, by alarm monitoring ticketing tool
- You will handle any situation related to the use of elevators (trapped passenger calls / general inquiries /alarms and REM)
- You will coordinate with technicians for repairing and providing maintenance for elevators
- You will process service request tickets, within specified delivery times
- You will provide administrative support to keep the client's database updated
- You will keep a record of your solved cases

You're the person we're looking for if:

- You have a high level of Finnish or French
- You have an advanced level of English
- You're motivated to work in Customer Service
- You're customer-oriented
- You have excellent communication skills
- You're a team-player
- You have strong problem-solving skills

We're offering:

- You'll get an attractive Base Salary
- You'll get Meal allowance
- You'll get a Language Bonus
- You'll get Health Insurance
- You'll get flexible hours
- You'll get a 1-year contract
- You'll have Career Development Opportunities
- Part-time or full-time

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