Collections Specialist with a Native Level of German


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Perfiles Ciberseguridad

Long-term contract

Full-time

Competitive salary

  • Incorporación inmediata

Our client is a global leader within the chemical sector.

As a Collections Specialist you will be working in the collections division and reporting to the collections manager.

You will be responsible for:

The core function of this role provides a wide range Collection and Sales Support services to assigned countries. The Collections Specialistis responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, to support in disputes resolution and to reduce accounts receivable delinquency.

- You will minimize bad debt risk, maximize accounts receivable collections
- You will review open accounts for collection efforts
- You will conduct collection calls to collect Accounts Receivables
- You will mail correspondence to customers to encourage payment of overdue receivables
- You will negotiate customer disputes to resolution and documents root cause
- You will develop relationships with internal/external customers
- You will maintain accurate collection files
- You will identify issues attributing to account delinquency and discuss them with the Credit Manager
- You will review and monitor assigned accounts and all applicable collection reports
- You will provide timely follow-up on payment arrangements
- You will participate in process improvement projects, and support other management directives as prescribed

You are the person we are looking for if:

- You have a native level of German.
- You have excellent English or Spanish.
- You have demonstrated effective customer service skills, preferably 1-2 years' experience in collections, including interaction with a large customer base.
- You have Accounts Receivable knowledge/experience is a plus.
- You have knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, RIBA, Cheques.
- You have effective business writing and professional communication skills.
- You have Strong communication, problem solving and analytical skills.
- You have high negotiate skills with business sales reps and interface with senior management.

What we offer:

- Permanent contract
- Competitive salary + Bonus
- Working hours: 8-17:15h Monday to Friday
- Ticket Restaurant.

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