Credit to Cash Advisor

As a Credit Collection Advisor, your main role will be to manage the following tasks:

• Proactively handle collection cases within a portfolio of clients, being responsible and accountable for the collection process within that portfolio based on policies and procedures established by the company;
• Building a relationship with customers which leads to good payment behavior;
• Analyze and decide on the creditworthiness of customers (for payments and deliveries) based on internal and external information, defined policies and procedures;
• Further you will ensure proper financial measures for collections;
• Advising on reconciliation and under/over payments;
• In addition you own more complex credit management issues when required from the Front Offices.

• Have minimum secondary school (High School);
• At least one year of experience in customer service (customer support, handling customer complaints);
• Fluent French (C2) and good level of English;
• You have a minimum 1 year of experience in Finance;
• You have an excellent knowledge of Excel like Pivot Tables, Formulas Vlookups, Conditionals, etc.,
• You have knowledge of SAP (preferential).

• Competitive salary + language bonus.
• Annual bonus.
• Health insurance and psychological support.
• Hybrid work model for flexibility.
• Professional growth opportunities in a supportive environment.