Team Leader with French

• Ensure and give strategic and operational support to different order-to-cash teams;
• Coordinate the team stimulating the team spirit and motivation;
• Ensure the service and process execution according to defined KPI´s;
• Report performance and quality metrics,
• Coordinate multifunctional meetings to discuss business results and action plans;
• Coordinate the development of innovative and operational solutions through the creation of an

environment of continuous improvement.

• Promote the exchange of ideas and opinions, establishing a network of contacts.

University degree and/or master degree;

• Languages - French native and English B2 (Mandatory)
• 2 Years of experience in areas such as client support, sales, marketing and/or previous experience on a shared services center;
• Experience in team management and knowledge in project management.
• The ability to connect with a diverse team and understand the human element behind the metrics.
• You thrive in fast-paced BPO environments with constant changes.

• Annual performance bonus.
• Meal allowance of €11/day, around €230–240 per month.
• Health insurance.
• Access to nutrition and psychology consultations