Customer Success Manager with German or French


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Perfiles Ventas

De duración indefinida

Full-time

Salario competitivo

  • Incorporación inmediata

Our client is an international IT company located in Barcelona.

As an Account Manager your responsibilities will be:
- You will be in charge of supporting and keeping relationship with our clients
- You will support and make your clients grow through all the stage of the client cycle (onboarding, adoption, maturity and renewal)
- You will define a roadmap with clients and set KPIs to make the contract a success
- You will find creative ways to boost the engagement of users on the platform
- You will provide product support
- You will take feedback from customers to improve our service
- You will be brainstorming new solutions and services together with the management team
- You will be able to increase your net retention rate via upsells and cross-sells
- You will work hand in hand with other departments on global clients.

You are the person that we are looking for if:

- You have a bachelor’s degree in management, administration, marketing, international relations or a related field.
- Fluency in German or French
- Fluency in English
- You are confident, you enjoy and thrive in a working environment with a lot of people to be regularly in touch with.


- You will have a permanent contract
- You will join a multicultural team
- You will have a competitive salary

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