Perfiles Ciberseguridad
Fixed-term contract
Full-time
Desde 17.000 €
Multinational company providing IT services.
We are recruiting for our client a Line 1 Helpdesk Agent with an excellent level of German and English. This person will be responsible for providing service to the client via phone, web and e-mail, receiving requests and finding the solutions to them.
We are looking for a candidate with the following qualifications, experience and skills.
Qualifications
- Native Level of German
- Fluent in English
Experience
- Previous experience in customer service
- Experience in IT or technical support is a plus
Soft Skills
- Communication skills
- Team player
- Motivated to learn
- Dynamism, good presentation and motivation
- Customer oriented person
Other:
- Availability to work in Rotating shifts (Day time: Monday to Friday)
- Availability to start immediately
We provide an attractive Benefits package:
- Salary: 18.300 € gross/year
- Trimestral Bonus
- Full training provided
- 80 €/month in Restaurant Tickets (After 3 months)
- Discounts in sport club and private insurance
- Discount in language classes
- Free Private Bicycle Parking
- Discounts on day care
- Free Medical Insurance after 6 months
- Plan dental care
- The possibility to work in a young, dynamic and friendly environment.
- Great opportunities of professional growth