Perfiles Atención al Cliente y Soporte Técnico
De duración indefinida
Completa
Our client is a multinational company dedicated to the manufacture and commercialisation of weighing equipment/solutions and analytical instruments. They have three main divisions (Laboratory, Industry and Retail) and they offer solution specialized for the pharmaceutical, cosmetic, chemical, food and industrial sectors in general.
Their offices are located in Cornellà de Llobregat, very well connected both by car and public transport.
As a Marketing Advisor your main responsibility will be to contact existing/previous customers to follow up on different campaigns launched by the Marketing department and to inform and generate interest (leads). It is not sales or "cold calling".
During your day to day:
- Involved in campaigns for any of our product divisions (balances and analytical instrumentation for laboratories, industrial weighing solutions, instruments for measuring chemical parameters in line, among others), as well as after-sales technical services, for which you will receive solid prior internal training.
- Generate quality leads to derive to the commercial teams, working closely with the Marketing and sales teams of the assigned region
You're the person we're looking for if:
- You have at least 2 years of experience in Customer Service, Telemarketing, or a similar role in a B2B environment.
- You have previous experience in the DACH market.
- You're interested in learning about technical products (no prior technical knowledge required).
- You have a native level of German and advanced level of English. Any additional languages, such as Spanish, are a plus.
- Competitive salary + annual bonus
- Flexible working hours, including Fridays with reduced hours (8:00–15:00)
- Private health insurance, pension plan, restaurant card, free breakfast & fruit, and free parking
- Continuous professional development and internal product training
- International and collaborative work environment
