Order to Cash Specialist (Italian Speaker)

In your day-to-day, you will be responsible for:

• Managing the Order to Cash process for customers.
• Handling customer orders (entry, validation, and follow-up).
• Monitoring product availability and coordinating with Logistics.
• Managing administrative and logistical incidents, ensuring timely resolution.
• Overseeing invoicing processes and credit notes.
• Monitoring collections and ensuring compliance with payment terms.
• Ensuring service quality while building strong and long-lasting customer relationships.

You're the person we're looking for if you have:

• Customer Service (preferably B2B)
• Order Management / Order-to-Cash processes
• Billing / invoicing
• Experience working with SAP (essential or strong plus)
• Native or near-native level of French, plus advanced English
• Strong communication and customer-oriented mindset
• Good analytical skills and attention to detail
• Ability to manage processes and work cross-functionally
• A proactive attitude and problem-solving mindset

• Permanent contract.
• Competitive salary, depending on experience.
• Hybrid model: 2 days remote / 3 days in the office.
• International environment with structured onboarding and training.
• Meal allowance.
• Gym access.
• Product discounts.