Credit to Cash French Speaker

In your day-to-day work, you will be responsible for:

• Proactively handle collection cases within a portfolio of clients, being responsible and accountable for the collection process within that portfolio based on policies and procedures established by the company
• Building a relationship with customers which leads to good payment behavior
• Analyze and decide on the creditworthiness of customers (for payments and deliveries) based on internal and external information, defined policies and procedures
• Further you will ensure proper financial measures for collections

You are the person we are looking for if:

• You have at least one year of experience in customer service (customer support, handling customer complaints), as well as experience in credit analysis and collections, preferably within the finance sector.
• You have a proficient/native level of French, and an excellent knowledge of Excel like Pivot Tables, Formulas Vlookups, Conditionals, etc.. Experience working with the Office Suite and SAP is valued.
• You are a good communicator, and you are able to communicate by phone and email with our customers.
• You value working in a multicultural team and oriented to achieve results (KPI's).

Total annual compensation package of approximately €22,200, including:

• Base salary of €1,100/month (gross - paid in 14 instalments);
• French language bonus of €250/month (gross - paid in 12 instalments);
• Annual performance bonus of 6.5%;
• Approximately €240 net per month in meal allowance, provided via meal card (€11 net per working day).
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• Private health insurance from day one.
• Hybrid working model, with only 2 days per week onsite at Lionesa Business Hub.
• Access to wellbeing benefits, including nutrition and psychology consultations.
• Direct contract with the company: 12-month fixed-term contract with a strong possibility of transition to a permanent contract based on performance. This is a permanent hiring need and not a temporary replacement position.