Credit to Cash French Speaker

In your day-to-day work, you will be responsible for:

• Proactively handle collection cases within a portfolio of clients, being responsible and accountable for the collection process within that portfolio based on policies and procedures established by the company
• Building a relationship with customers which leads to good payment behavior
• Analyze and decide on the creditworthiness of customers (for payments and deliveries) based on internal and external information, defined policies and procedures
• Further you will ensure proper financial measures for collections

You are the person we are looking for if:

• You have at least one year of experience in customer service (customer support, handling customer complaints), in the finance sector
• You have a proficient/native level of French, and an excellent knowledge of Excel like Pivot Tables, Formulas Vlookups, Conditionals, etc.. Experience working with the Office Suite and SAP is valued.
• You are a good communicator, and you are able to communicate by phone and email with our customers.
• You value working in a multicultural team and oriented to achieve results (KPI's).

Temporary Contract with the high chances of renewal.

• Hybrid model: 3 days from home and 2 from the office.
• Benefits such as  language bonus,  meal allowance and performance bonus.
• Professional development and career growth opportunities.