Front Office Agent with an Excellent Level of Italian

In this role,  you will be responsible for:

• Being a Brand Ambassador: Acting as the primary point of contact for Italian B2B customers, providing expert guidance and solutions.
• Mastering the Order-to-Cash Cycle: Managing the end-to-end journey of customer orders, from initial request to successful delivery and billing.
• Data Integrity Expert: Maintaining precision in contracts, pricing, and master data using cutting-edge tools.
• Cross-Functional Collaboration: Working closely with Sales, Logistics, and Finance teams to optimize the customer journey.

We're looking for a quick learner with a passion for problem-solving, you are the perfect candidate if you have:

• Fluent in Italian and English (mandatory for client communication, portuguese is a plus).
• Knowledge in front-office tasks, with a focus on customer service and documentation.
• Certain knowledge of Excel for data validation and simple analysis (advanced skills a bonus).
• Strong analytical mindset, excellent communication, and a dynamic approach to continuous improvement.
• Proficient in relevant computer applications (example:MS Office).
• Good excel knowledge.
• Experience in SAP (SD module), is a plus.

• Contract with the company.
• Atractive salary.
• Possibilities for professional growth within the company.
• Opportunity to join an expanding company.
• Working hours from Monday to Friday.
• Food allowance and health insurance.