Talent Search People
Contactar

Esta vacante ya no acepta candidaturas

El proceso de selección ha finalizado, pero seguimos teniendo otras vacantes activas que pueden encajar contigo.

Team Leader with German

CategoríaAtención al Cliente y Soporte Técnico
DuraciónFixed-term contract
JornadaFull-time
UbicaciónPorto, Portugal
IncorporaciónIncorporación inmediata
Ver otras vacantes

¿Dónde trabajarás?

Our client is a german multinational company who is looking for a Team Leader who speaks fluent German. The Team leader will give support to the Team Manager or process teams, promoting a culture of excellence in service delivery and customer experience, developing high performance and continuous improvement. In this position will also be responsible to ensure the interface between the country and the teams as well as service reports.

¿Qué harás?

  • Ensure and give strategic and operational support to different teams.
  • Coordinate the team stimulating the team spirit and motivation.
  • Ensure the service and process execution according to defined KPI´s.
  • Report performance and quality metrics.
  • Coordinate multifunctional meetings to discuss business results and action plans.
  • Coordinate the development of innovative and operational solutions through the creation of an environment of continuous improvement.
  • Promote the exchange of ideas and opinions, establishing a network of contacts.

¿A quién buscamos?

  • University degree and/or master degree.
  • Languages - German native and English B2 (Mandatory).
  • 2 Years of experience in areas such as client support, sales, marketing and/or previous experience on a shared services center.
  • Experience in team management and knowledge in project management.
  • The ability to connect with a diverse team and understand the human element behind the metrics.
  • You thrive in fast-paced BPO environments with constant changes.

¿Qué ofrecemos?

  • Fixed schedule from Monday to Friday.
  • Hybrid model: 3 days working from home and 2 days onsite.
  • Direct contract with one of the largest multinational companies in the industrial sector.
  • Initial 12-month contract with a high likelihood of renewal.
  • Annual salary with holiday and Christmas allowances included.
  • German language.
  • Annual performance bonus.
  • Meal allowance.
  • Health insurance.
  • Access to nutrition and psychology consultations.

¿Necesitas + info?

Renata Rocha

rrocha@talentsearchpeople.com

(+34) 648 96 96 19

Ver otras vacantes

Vacantes similares

Ver todas las ofertas

Enfermeiro / Fisioterapeuta / Fisiologista / Cardiopneumologista - Viseu ou Guarda

Tens formação na área de enfermagem, fisioterapia, cardiopneumologia ou fisiologia e desejas trabalhar numa empresa reconhecida pelo seu compromisso com a qualidade e inovação? Então esta é a tua oportunidade!
Sanidad y Asistencial Braga, Portugal

Agente de contact center - Bilíngue (Português e Espanhol)

Tens gosto pelo contacto com o cliente e procuras um novo desafio numa equipa dinâmica? Estamos à procura de um perfil comunicativo, proativo e orientado para soluções, para representar uma empresa globalmente reconhecida e que transforma o mundo com soluções inovadoras!
Atención al Cliente y Soporte Técnico Porto, Portugal

Industrial Project Engineer - Plastics Manufacturing

¿Te apasiona mejorar maquinaria, liderar proyectos industriales y transformar ideas en soluciones reales? Si disfrutas trabajando cerca de la planta y convirtiendo retos técnicos en soluciones reales, esta puede ser tu próxima oportunidad.
IngenieríaBarcelona, España