Inside Technical Consultant with Native Level of Russian

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  • Incorporación inmediata

International IT Technological Company

Technical Consultants play a critical role as trusted advisers to our customers and business partners with technical support and consultancy. As an Inside Technical Consultant you will be responsible for delivering technical expertise in Russian to help the Company's Partners create solutions to win business and provide an excellent level of customer experience You will also engage other technical resources (Presales organization, EMEA regional and World Wide Divisional resources, etc.) where needed.

Responsibilities of the Technical Consultant include:

- Providing technical support and guidance on the company's value products, solutions and services. This includes company Workstations, Mobile Workstations, Thin Clients, Retail Point of Sales, Digital Signage, Accessories, relevant software and solutions
- Answering and tracking technical questions from partners and helping them on the status of technical and environmental regulations
- Presenting the advantages of the company's PPS products and solutions
- Helping sales representatives to respond customers’ requests
- Supporting sales opportunities with Company Channel Partners requiring an in-depth or technical understanding of the company's offer
- Delivering trainings to other departments about PPS value products and solutions
- Providing proactive technical updates to the sales community
- Maintaining the quality of the service and the total customer experience (TCE)
- Maintaining and managing a competitive and appropriate level of technical and professional competence

We are looking for a person with the following qualifications, experience and skills:

- Native Russian and excellent English written and verbal communication skills
- Bachelor's degree preferably in a technical field and a genuine passion for technology in general
- Knowledge of computer technologies, hardware, operating systems, software, networking technologies
- Good organisational and team skills
- Ability to work on complicated projects and an eye for detail
- Self-motivation and ability to work independently

We are offering:

- Very competitive salary
- Interesting benefit package
- Stable contract
- Possibilities to join multinational team
- Possibilities to grow within the company

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