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The importance of language in the workplace

February 26th 2025

 

The importance of language in the workplace

The language we use at work not only conveys information, but also reflects the culture and values ​​of an organization. In the corporate world, certain terms and expressions have evolved over time, adapting to new forms of management and organizational structures.
 

The evolution of the term "Human Resources"

One of the terms that has changed over time is "Human Resources." In the 1980s, many companies began using this expression instead of "Personnel Department," seeking to reflect a more structured and strategic management of employees. However, some experts have pointed out that this terminology can give the impression that people are simply another resource within the company, like a tool or a material asset.

The academic Henry Mintzberg has pointed out this distinction with a clear phrase: "A resource is an object. I am a human being. I am not a human resource." In this sense, some organizations have chosen to rename this area, using terms such as "Talent Management" or "Culture and People" to emphasize human value in the work environment.
 

The impact of pronouns on leadership

The words we use can influence how we perceive our relationships at work. Author James W. Pennebaker, in his book The Secret Life of Pronouns, explains that language reflects more than we are sometimes aware of, including hierarchies and power dynamics.

In the corporate sphere, expressions such as "my team" or "our employees" can convey a sense of belonging and leadership, although some specialists suggest that it is important to encourage communication that highlights collaboration and mutual respect. In this sense, many companies have begun to pay more attention to the way their leaders express themselves, promoting more inclusive and equitable language.
 

Rethinking the concept of empowerment

The concept of "empowerment" was popularized in the 1990s as a strategy to foster employee autonomy and commitment. However, some specialists have pointed out that, in certain contexts, this term can be interpreted as a temporary grant of power rather than a true recognition of employees' ability and responsibility.

For empowerment to be effective, it is important that organizations accompany it with concrete actions that allow employees to actively participate in decision-making and the development of the company. In this way, an environment is strengthened where people feel that they really have an impact on their work.
 

Conclusion

Language in the workplace is not just a matter of terminology, but a powerful tool for building more open and equitable organizational cultures. As companies evolve, it is valuable to reflect on the words we use and how these can influence the way we work together.

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