Customer Care Agent with a high Level of Dutch

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Profiles Atención al Cliente y Soporte Técnico

Long-term contract


Competitive salary

  • Immediate incorporation

Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!

As a Customer Service Agent, your responsibilities include:

• You will provide solutions for technical and administrational questions by phone, e-mail and chat (B2B)
• You will assist customers with installations and new settings of their terminals
• You will troubleshooting reported issues
• You will maintain a good customer relationship

You are the perfect candidate if you have:

• You have excellent level of English (written and spoken)
• You have native level of Dutch (written and spoken)
• You have tech-savvy: the ability to work with different IT systems and programs (plus.)
• You have flexibility with regard to working hours (including evening and weekend shifts)
• You have Customer Service / Tech support experience is a plus, but not a must.

What’s on offer:

• Competitive salary with paid training
• Tax-free benefits including food, transport, insurance childcare
• Free Spanish language classes
• Easily accessible office in Barcelona (Poblenou area)
• A fun, friendly and people-focused work environment with an open atmosphere
• Growth opportunities

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