Sales and Customer Services Manager with Native Level of English


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Profiles Ventas

De duración indefinida

Completa

Salario competitivo

  • Immediate incorporation

The name of this company is confidential.

- Management of UK telesales
- Responsible for hitting sales targets and providing excellent customer service
- Coaching and motivation of team
- Constant monitoring of performance to identify areas for improvement
- Develop strategies to improve the efficiency of the team
- Provide sales and systems training
- Report generation and analysis

- Target driven
- Tried and tested people manager
- Excellent hands-on experience of selling via phone
- Ability to coach agents to help them achieve potential
- Knows what KPIs to focus on and how to motivate team to reach them
- Can do attitude - keen to get on the phone and get the sales themselves if necessary to achieve the end of month figures
- Knows how to talk to customers – can turn complaints into loyal customers
- Knows the importance of the big picture and the detail
- Good with reports and analysis
- Word / Excel
- Native level of English

- Competitive salary
- International environment

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