Our client is an information and technology company, offering a full range of technology products, solutions and services.
- Providing a high level of support and advice to the 3rd line (on-site) support and account team;
- Involved with small to medium sized project work with supervision from implementation team. (Includes MSCs Planned work requiring assistance from the NOC);
- Mentor to junior engineers of the team, as well as training and coaching all team members;
- Takes ownership of incidents and progresses them through to resolution;
- Takes escalations from junior engineers and ensures all high severity incidents are escalated to the IM (Incident Management Team);
- Perform known, existing implementation solutions, return to baseline configuration of routers and switches if and when required;
- Takes ownership of more complex issues than at Junior Engineer level;
- Takes escalations from SDM and Junior Engineers;
- Detailed analysis of logs and other output from network devices;
- 1 to 2 years commercial networking experience;
Cisco CCNA or CCNP;
- In depth working knowledge of networking technologies, i.e. LAN, WAN, TCP/IP, routing, switching and subnet addressing;
- Good working knowledge of networking hardware, especially from the Cisco Catalyst family, i.e. Cisco 29xx, 35xx, 37xx, 38xx Cisco 26xx routers, 6500 switches, Cisco Nexus family;
- A knowledge of Brocade products (access, distribution and core);
- WLAN experience, WLAN Controller and Access Points;
- Experience of small and medium changes to network infrastructure – IMAC;
- Working knowledge of Legacy technologies;
- Avaya switching;
- Hirschman switching and routing;
- Siemens switching and routing;
- Nortel Passport Technology;
- Experience with network monitoring and troubleshooting tools, e.g. CA Spectrum and E-Health;
Skills Useful
- Engilsh Language Skills, German is a plus;
- Previous experience of network design;
- ITIL Foundation or knowledge of ITIL processes;
- Understanding of network security;
- Firewall Principles;
- Some hands on experience;
- Continuous Improvement;
- Bluecoat Technologies;
- DDI – Infoblox;
- IPAM;
- DNS;
- DHCP
Contract with the company;
Competitive salary;
Opportunity to join an expanding company.
