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Front Office Agent - French Speaker

CategoryLogistics, Operations and Procurement
DurationLong-term contract
ScheduleFull-time
LocationPorto, Portugal
StartImmediate start

Where will you work?

You will join an international company with a strong presence in the European market, known for its commitment to delivering exceptional customer service. The office is based in Porto, offering a multicultural and dynamic environment.

What will you do?

Your main tasks include:

  • Handling incoming calls, emails, and in-person inquiries from customers.
  • Providing accurate information about products, services, and company processes.
  • Managing reservations, requests, and complaints to ensure a positive customer experience.
  • Coordinating with other departments to resolve issues promptly.
  • Maintaining accurate records in internal systems.

Who are we looking for?

  • Fluency in French (native or professional level).
  • Good command of English (preferred).
  • Excellent communication and interpersonal skills.
  • Ability to work in a team and handle pressure effectively.
  • Previous experience in customer service or similar roles is a plus.

What we offer?

  • An attractive salary.
  • Language bonus.
  • Meal allowance.
  • Health insurance.
  • Psychological support for employees.
  • Opportunity to work hybrid.
  • Bonus.

Need + info?

Renata Rocha

rrocha@talentsearchpeople.com

(+34) 648 96 96 19

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