Perfiles Atención al Cliente y Soporte Técnico
Long-term contract
Full-time
Competitive salary
Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny Barcelona!
As a Customer Service Agent, your responsibilities include:
• Providing solutions for technical and administrational questions by phone, e-mail and chat (B2B)
• Assisting customers with installations and new settings of their terminals
• Troubleshooting reported issues
• Maintaining a good customer relationship
What you need:
• Excellent level of English (written and spoken)
• Native level of Dutch (written and spoken)
• Tech-savvy: the ability to work with different IT systems and programs
• Flexibility with regard to working hours (including evening and weekend shifts)
• Customer Service / Tech support experience is a plus, but not a must
What’s on offer:
• Competitive salary with paid training
• Tax-free benefits including food, transport, insurance childcare
• Free Spanish language classes
• Easily accessible office in Barcelona (Poblenou area)
• A fun, friendly and people-focused work environment with an open atmosphere
• Growth opportunities
