Customer Service with high level of French and Italian

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Perfiles Atención al Cliente y Soporte Técnico

De duración determinada

Parcial - tarde

Salario competitivo

  • Incorporación inmediata

You will join an innovative company, with a young and multicultural environment. The completely office is located in La Sagrera, very well connected both by car and public transport, and you will be able to continue boosting your career.

During your day to day:

- You will respond to customer inquiries regarding service and product related inquiries
- You will inform customer about specific products, services, policies and processes
- You will troubleshoot and resolves customer issues
- You will promote relevant customer products
- You will identify sales opportunities
- You will provide technical contractual support

You are the person we are looking for if:

- You have passion to service end-customers
- You have excellent communication skills high focus on customer satisfaction.
- You have high language skills in French and Italian + good in English (reading, writing)

What do we offer:

- Contract: Temporary of 3 months (with 1 month probation period)
- Full-Time: (39 hours/Week)
- Working days/hours: Tuesday to Friday: 11:00-20:00h Saturday from 9:00 -17:00h
- Salary 18,400€ gross per year
- Rewards: Multiple performance-based rewards, and discounts on their products.
- Holidays: 24 days holiday per year
- Paid bank holidays + 1 extra day in lieu
- Hybrid: Working from the office 3 days per month / or for client visits / Training / the rest working from home
- Employee Assistance Program - Free, confidential, and impartial guidance and support
- Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation
- Training: 8 days / Monday to Friday / full-time / from the office
- Start date: ASAP

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