Esta vacante ya no acepta candidaturas

El proceso de selección ha finalizado, pero seguimos teniendo otras vacantes activas que pueden encajar contigo.

Team Leader with French

CategoríaAtención al Cliente y Soporte Técnico
DuraciónFixed-term contract
JornadaFull-time
UbicaciónPorto, Portugal
IncorporaciónIncorporación inmediata

¿Dónde trabajarás?

Our client is a german multinational company who is looking for a Team Leader who speaks fluent French. The Team leader will give support to the Team Manager or process teams, promoting a culture of excellence in service delivery and customer experience, developing high performance and continuous improvement. In this position will also be responsible to ensure the interface between the country and the teams as well as service reports

¿Qué harás?

  • Ensure and give strategic and operational support to different order-to-cash teams;
  • Coordinate the team stimulating the team spirit and motivation;
  • Ensure the service and process execution according to defined KPI´s;
  • Report performance and quality metrics,
  • Coordinate multifunctional meetings to discuss business results and action plans;
  • Coordinate the development of innovative and operational solutions through the creation of an

environment of continuous improvement.

  • Promote the exchange of ideas and opinions, establishing a network of contacts.

¿A quién buscamos?

University degree and/or master degree;

  • Languages - French native and English B2 (Mandatory)
  • 2 Years of experience in areas such as client support, sales, marketing and/or previous experience on a shared services center;
  • Experience in team management and knowledge in project management.
  • The ability to connect with a diverse team and understand the human element behind the metrics.
  • You thrive in fast-paced BPO environments with constant changes.

¿Qué ofrecemos?

  • Annual performance bonus.
  • Meal allowance of €11/day, around €230–240 per month.
  • Health insurance.
  • Access to nutrition and psychology consultations

¿Necesitas + info?

Carolina Wiemes

cwiemes@talentsearchpeople.com

(+34) 932 31 00 00

Ver otras vacantes

Vacantes similares

Ver todas las ofertas

Cardiopneumologsita Rastreio do Sono e Cuidados Respiratórios

Sanidad y Asistencial Todas las regiones, Portugal

Profissional de Saúde - Assistência Telefónica (m/f/d)

Empresa internacional dedicada a prestação de Cuidados Domiciliários requer um Profissional de Saúde para apoio através de Assistência Telefónica
Sanidad y Asistencial Todas las regiones, Portugal

Servicio de Asistencia Técnica

Si tienes experiencia trabajando con sistemas de Aires acondicionados y/o calderas, resides en Barcelona con coche propio y estás buscando un nuevo desafío en tu trayectoria profesional, ¡esta oferta es para ti!
Operarios y MantenimientoBarcelona, España