Collections Specialist with native level of French

In your day-to-day:

• You will contact customers by phone and e-mail to secure payments
• You will ensure open items are reconciled with customer records and resolving any discrepancies
• You will track and resolve all customer payment discrepancies (deductions)
• You will support the Credit Team in managing order release and control high risk accounts
• You will detect red flags on customer accounts to prevent potential loss
• You will propose uncollectable debt write offs, well supported, and analyzed
• You will own the client portfolio and follow up with actions and escalations to resolve and prevent bad debt
• You will achieve monthly personal and team Collection targets around Collections, Bad Debt and Deductions

You're the person we're looking for if:

• You have a native level of French
• You have an advanced level of English
• You have a Bachelor’s degree in Business or Finance
• You have a good command of Excel
• You're assertive, dynamic, and organized with a methodical approach
• You can handle a high volume transactions (payment negotiations, disputes)
• You have good interpersonal skills and are a real team player
• Any knowledge of ERPs (like SAP, M3 or Dynamics365) would be a plus

We're offering:

• Competitive salary
• Flexible retribution (ticket restaurant...)
• Free afternoons on Fridays
• Flexible hours
• Career development opportunities
• Training included
• Modern offices in the centre of Barcelona