Customer Service Executive with Native Level of Portuguese


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Profiles Ciberseguridad

  • Immediate incorporation

Our client is an automotive supplier company.

As a Customer Service Executive, you will provide customer support to the clients of the company.

You will be responsible for:

-Building up and managing customer relationships;
-Liaising with internal departments for problem solution;
-Providing a proactive and reactive service to customer reported faults, non fault and SD related issues within committed SLA's where applicable and agreed with customer;
-Ensuring that records of work carried out are maintained accurately and on time;
-Assisting the complaints team to resolve issues;
-Handling incoming call and general administrative back office tasks;

We are looking for a person with the following qualifications, experience and skills:

Qualifications:

-Native level of Portuguese
-High level of English

Experience:

-1 year of experience in the Customer Service Area

Skills:

-Knowledge of SAP is a plus

Soft skills:

-Responsibility
-Customer orientation

-Competitive salary;
-Immediate incorporation;

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