The company is an industrial and medical gas and equipment supplier.
The Data Entry Specialist will be in charge of:
-Managing the administration of all customer-related data.
-Processing all Customer Data inputs and changes.
-Handling all data entry requests and queries received by phone, email, and fax.
-Ensuring that service quality levels fully meet expectations.
-Ensuring compliance with legal requirements.
-Identifying and communicating gaps, queries, and errors.
-Maintaining a high standard of customer service.
-Supporting improvement programs
-Supporting the implementation of the price increase programs.
-Informing the team lead of any issues or opportunities with existing customers, such as upcoming major contract renewals, etc.
-Being the primary contact with the country-based account management team, as well as commercial and query teams.
We are looking for a person with the following qualifications, experience and skills:
Qualifications
-Excellent level of French and fluent level of English
Experience
- Back office/administration experience is preferable
- SAP skills will be highly considered
Skills
-Interpersonal skills
-Team player
Other
-Planning and prioritizing own workload to meet deadlines
-Working under time pressure and as part of a team
Competitive Salary
International Environment
6 month + permanent contract
