The company is one of the world's biggest providers of customer experience, back office, technical support and sales solutions to multinational companies.
The company offers an international, young and dynamic working environment with possibilities of growth.
As Customer Support Representative you will be responsible for taking incoming telephone and e-mail enquiries from customers relating to a range of specified products or services, with the clear objective being to resolve the customer’s issue as quickly and efficiently as possible:
-Identify customer needs and identify resolutions that meet those needs
-Clearly guide the customer in troubleshooting their enquiries
We are looking for a person with the following skills:
- Excellent level of spoken and written Finnish
- Good level of English;
- Contact Center experience is a plus;
- Good working knowledge of computers, MS Office and common internet applications;
- Excellent communication skills and interpersonal skills;
- Availability to work full time, including rotating weekends.
-Competitive salary
-Accommodation (+ expenses)
-Airport pick-up and relocation support
-Refund of your initial flight
-Yearly complementary two-way ticket
-Free languages courses
-Free sports courses (e.g surfing)
-Other benefits
