Profiles Ciberseguridad
De duración indefinida
Completa
From 21.000 €
You will be part of a dynamic, multicultural team. You will join an innovate company, with a young and multicultural enviroment. You will continue to take care of your health by having a lots of social benefits.
As a Customer Service Representative, your main objective will be to deliver a world-class customer experience for clients who contact the company.
During your day to day:
- You will understand customers’ needs through excellent questioning skills.
- You will manage incoming inquiries over the phone and email about products and services taking ownership to deliver an outstanding resolution to customers ensuring they are completely delighted.
- You will be responsible to continually deliver new ways to help clients.
- You will provide ideas to improve the customer experience.
You are the person we are looking for if:
- You are Native /bilingual in Dutch in addition to advance English/Spanish (Spoken and written).
- You have one or more year of Customer Service experience (in contact centers preferred but not essential).
- You have experience with business support software applications such as MS Office (Word, PowerPoint, Excel, etc.)
- You have a high standards of computer literacy and keyboarding skills.
- You are highly motivated, maintain calmness under presure, focused, team work and passionate about connecting to the customer.
- You will have a competitive salary.
- You will work full time 40h: Day shift Monday to Friday.
- You will have a permanent position.
- You will have a package of social benefits.
- You will be part of a dynamic and multicultural enviroment.
