Perfiles Atención al Cliente y Soporte Técnico
Fixed-term contract
Full-time
Salario competitivo
The company is a multinational located in Maia.
As a Customer Service Advisor in Front Office your responsibilities are the following ones:
- Attention to patients and customers while maintaining the levels of service and quality defined by the company;
-Record in the computer system orders, complaints or queries, directing, if necessary, the request to the corresponding area;
-To issue calls and contact by other means (sms, email, app, etc);
-Give support to both internal and external customers;
-Performing complementary administrative tasks;
- Secondary Education;
- Experience: Previous experience in customer service or in the health sector is valued;
- Computer skills: Knowledge of office or other platforms and SAP/ERP
- Languages: Dutch fluent mandatory and English valuable.
- Skills: Professional profile focused on customer satisfaction, with good communication skills, empathy, autonomy, sense of responsibility and team work
- Stable vacancy;
- Dynamic and multicultural environment;
- Competitive salary + benefits.
