Perfiles Atención al Cliente y Soporte Técnico
Fixed-term contract
Full-time
Competitive salary
Founded in 1879, our client is widely renowned and has more than 70,000 employees. Our client is a really exciting multinational company that is responsible for gazes production in the medical and industrial fields.
As a Customer Service Front Office Advisor:
- You will be working in rotation of the front and back offices providing support to customers' queries via phone, email, and chat.
- You will guide customers in facilitating the use of their webshop.
- You will be working in conjunction with other areas of the company.
- You will be transferring customer queries to other departments.
You are the person we are looking for if:
You are a good communicator, and you are able to communicate by phone and email with our customers.
- You have a proficient/native level of Dutch and an intermediate level of English.
- You are proactive, goal-oriented and focus to answer our customers' needs.
- You have some experience working with the Office Suite and SAP (valuable).
- You are able to work in a multicultural team and oriented to achieve results (KPI's).
- You have some experience working as a Customer Service Advisor - Front Office - It would be a plus.
What do we offer?
- Salary 900€
- Language bonus 450€
- Many opportunities to grow and develop yourself professionally.
- A delicious meal allowance (9€ / working day).
- The opportunity to work hybrid near Porto and if you live outside Porto you can do Remote 100%
- Health insurance.
