Online Advertising Specialist with German

Profiles Atención al Cliente y Soporte Técnico

Fixed-term contract

Completa

Competitive salary

  • Immediate incorporation

We're looking for an Online Advertising Specialist with German (in Lisbon) to work on an exciting project within the technology sector.

As an Online Advertising Specialist with German, you'll provide high quality customer support to our Client’s customers (B2B).

You'll gain in-depth knowledge of our client's products and drive ROI (small and medium business accounts).

In your day-to-day, you will:

- Provide high-quality online customer service via phone, chat and email (B2B)
- Deliver efficient troubleshooting
- Provide account optimisation through multiple communication channels
- Upsell additional product features to existing B2B customers
- Research customers products and services
- Collaborate with other departments
- Gain in-depth knowledge of our client's online advertising services

You're the person we're looking for if:

- You're fluent in German
- You have an advanced command of English
- You have at least 1 year experience in a customer service related field
- You're comfortable working in an online environment
- You have strong analytical and problem solving skills
- You're self-motivated to meet individual and team targets
- You have a general knowledge of social media and digital platforms

We're offering:

- You will receive an Attractive Base Salary
- You will get a Language Bonus
- You will get a Digital Marketing Bonus
- You will get a Performance Bonus
- You will get a Benefits Package
- You will get Health Insurance (since day 1)
- You will have Career Development Opportunities
- You will have access to Discount Schemes and E-learning

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