Profiles Atención al Cliente y Soporte Técnico
Fixed-term contract
Completa
Salario competitivo
What You Will Do:
-You will receive incoming customer calls (via phone, email, voicemail, chat, or other automated alerts).
-You will resolve customer inquiries and demands quickly and efficiently.
-You will provide tailored solutions to meet the specific needs of each customer.
-You will maintain consistent and friendly communication with users to ensure their satisfaction.
-You will document and manage cases in the company's systems.
-You will proactively work towards continuously improving the customer experience.
What You Have:
-Native Dutch and fluent English (Spanish is a plus)
-Exceptional communication skills and the ability to handle multiple tasks at once.
-A proactive, customer-oriented attitude.
-Previous experience in customer service, call centers, or similar roles is a plus but not required.
-The ability to work both independently and as part of a team.
What You Will Get:
-Schedule: Monday to Saturday, with rotating shifts. One week you will work the morning shift , and the following week you will work the afternoon shift (8:00 AM to 8.00 PM). Sundays off.
-Location: 100% on-site in Barcelona.
-Salary: €22,000 per year + bonus of up to €2,000.
-Additional Benefits: Continuous training, excellent work environment, and opportunities for growth within the company.
If you are looking for an opportunity to grow professionally and have a passion for customer service, we encourage you to send us your resume. We look forward to meeting you and having you join our team!
