Profiles Atención al Cliente y Soporte Técnico
Long-term contract
Full-time
Our client is one of the leading gases and engineering companies in the world, with approximately 58,000 employees working in more than 100 countries worldwide.
In this role, you will be responsible for:
-Assist clients in their queries by offering solutions
-Manage customer orders
-Perform the credit to cash complete workflow, for a portfolio of accounts/clients
-Manage customer, products and assets databases
-Maintain prices, contracts and assets information
-Provide Support for interacting departments and stakeholders
We're looking for a quick learner with a passion for problem-solving, you are the perfect candidate if you have:
Fluent in Italian and English (mandatory for client communication, portuguese is a plus).
Knowledge in front-office tasks, with a focus on customer service and documentation.
Certain knowledge of Excel for data validation and simple analysis (advanced skills a bonus).
Strong analytical mindset, excellent communication, and a dynamic approach to continuous improvement.
Proficient in relevant computer applications (example:MS Office)
Good excel knowledge
Experience in SAP (SD module), is a plus
-Contract with the company
-Atractive salary
-Possibilities for professional growth within the company
-Opportunity to join an expanding company
-Working hours from Monday to Friday
-Food allowance and health insurance
